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FedEX Video Disciplined its worker after Computer monitor thrown

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Posted by on Thursday, December 22, 2011, 11:41
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VIDEO: FedEx worker disciplined after tossing computer monitor

FedEx delivery guy who lobbed a computer monitor over a customer’s fence has been disciplined, the company said Wednesday.

The delivery guy “did not display behaviour we consider to be reflective of customer service,” FedEx spokeswoman Shea Leordeanu told the Star.

Whether the reprisal was a stern talking to or outright dismissal she wouldn’t say, nor would she describe the employee’s reaction when FedEx confronted him.

A 21-second video called “Fed Ex guy throwing my computer monitor” that was shot by the customer two days ago has hit 2.2 million views around the world on YouTube.

FedEX Video Disciplined its worker after Computer monitor thrown

“The sad part is that I was home at the time with the front door wide open. All he would have had to do is ring the bell …” the customer, who posts on his YouTube channel goobie55, wrote.

His other videos are of air shows and military plane displays in California and Nevada.

The FedEx video shows a burly young man in shorts lifting a computer monitor from his truck, then walking up to a long, high black metal gate along a green and winding street. Then he dumps the package over the other side before walking nonchalantly away.

“We have identified a real situation,” said Leordeanu in answer to questions about whether it was staged.

FedEx, using its own tracking system, traced the customer and the rogue delivery guy quickly yesterday, she said.

“The situation has been resolved to the customer’s satisfaction. The customer has what they need and is happy,” she said.

Leordeanu did say the employee didn’t appear to have delivered anybody else’s package that way on Monday.

The video has sparked thousands of stories and dozens of reaction videos from customers who have had similar issues with package home delivery services.

This isn’t the first time a careless carrier has been caught on tape. YouTube yields up this gem from July with a UPS employee lobbing parcels into a truck “like he’s tossing garbage,” as an onlooker observes.

  • FedEx Addresses Tossed Monitor – Yahoo! Finance

    FedEx has responded to a viral video that showed one of the company’s drivers throwing a (now broken) computer monitor over a fence.

    finance.yahoo.com/news/fedex-addresses-tossed-monitor.html

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    Video Conferencing Services & Conference Room Rentals.

    www.fedex.com/us/office/services/conference/index.html

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    Alternative Energy – Solar Panel. Learn more about the FedEx Solar Panel installation in Oakland, California. Embed Code: More Videos …

    about.van.fedex.com/corporate_responsibility/the_environment/alterna…

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  • wp socializer sprite mask 32px FedEX Video Disciplined its worker after Computer monitor thrown
  • wp socializer sprite mask 32px FedEX Video Disciplined its worker after Computer monitor thrown
  • wp socializer sprite mask 32px FedEX Video Disciplined its worker after Computer monitor thrown
  • wp socializer sprite mask 32px FedEX Video Disciplined its worker after Computer monitor thrown
  • wp socializer sprite mask 32px FedEX Video Disciplined its worker after Computer monitor thrown
  • wp socializer sprite mask 32px FedEX Video Disciplined its worker after Computer monitor thrown

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